WalkMe for SAP: Enabling Instant User Onboarding and ROI

The Challenge: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. However, complexity, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to delays and increased reliance on help desks.


• Non-compliance: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and wasted time.

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• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they need help most.


• Missed Returns: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver context-sensitive assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can complete tasks efficiently from the outset.